Legal

Terms & Conditions

Please review the following terms carefully before using NavoTrade services.

Last updated: February 03, 2024Effective date: February 03, 2024

Terms & Conditions

This document outlines the conditions governing the use of NavoTrade services.

Overview

These Terms and Conditions govern the access to and use of the Website, dashboard, customer area, trading challenges, and all related services made available by TREDONA LLC, a limited liability company registered in the United States of America under New Mexico LLC No. 008040497, EIN 30-1453354, operating the NavoTrade platform (the “Provider”, “Company”, “we”, “us”, or “our”). By visiting the Website, registering an account, purchasing a Challenge, accessing the dashboard, or otherwise using any of the Services, the Customer acknowledges and agrees to be legally bound by these Terms and Conditions, together with any additional policies, rules, notices, and documents incorporated herein by reference or made available through hyperlink.

These Terms apply to every user of the Website and Services, including without limitation visitors, prospective customers, registered customers, purchasers, merchants, contributors, and any person who accesses the Website or uses any part of the Services in any capacity. The Customer is required to read these Terms carefully before accessing or using the Website or any Service. If the Customer does not agree to all of the provisions contained herein, the Customer must not access the Website, purchase any Challenge, open an account, or use any of the Services. Where these Terms are deemed to constitute an offer, acceptance is expressly limited to these Terms.

The Services are intended solely for individuals who are at least eighteen (18) years of age, or who have otherwise attained the age of legal majority in their place of residence, and who reside in jurisdictions in which the Provider lawfully makes the Services available. The Provider reserves the right, at any time and in its sole discretion, to refuse access to the Services, reject registrations, suspend accounts, restrict access by geography, or prohibit use from any country, territory, region, or jurisdiction where the Services are unavailable, restricted, prohibited, commercially impractical, or legally undesirable.

Any new features, functionalities, tools, interfaces, account areas, evaluation models, or digital resources added to the Website or Services after the effective date of these Terms shall automatically be subject to these Terms unless expressly stated otherwise. The Provider reserves the right to revise, amend, supplement, replace, or update any part of these Terms at any time. It is the Customer’s responsibility to review this page regularly for modifications. Continued access to or use of the Website or Services following the posting of changes shall constitute full acceptance of those revisions.

In Accordance with Applicable Laws

The Customer expressly acknowledges and agrees that none of the Services offered by the Provider shall be construed as investment services, brokerage services, portfolio management, fiduciary services, financial advisory services, or any other regulated financial service. The Provider does not provide the Customer with any instructions, signals, recommendations, strategies, guidance, or advice as to whether, when, how, or in what manner any transaction should be executed, nor does the Provider provide any recommendation regarding any financial instrument, market, or trading opportunity. Likewise, the Provider does not solicit, request, receive, or rely upon any such instructions, guidance, or advice from the Customer. The Services provided by the Provider are limited to evaluation, simulation, educational, and administrative purposes only. Any reference to trading, performance, accounts, or results within the Services is made solely within the framework of the Provider’s products and shall not be interpreted as a recommendation to engage in real-market activity. Neither the Services themselves nor any information presented through the Website, dashboard, support materials, or communications from representatives of the Provider shall constitute financial advice, investment advice, tax advice, legal advice, or any regulated recommendation of any kind. Employees, support agents, contractors, staff members, affiliates, and representatives of the Provider are not authorized to provide investment recommendations or financial advice. If any statement or communication is interpreted by the Customer as such, the Provider expressly disclaims that interpretation and shall bear no responsibility or liability arising from it.

The Provider may permit carefully limited access to certain portions of its systems, Website, hosting environment, infrastructure, or databases to approved third-party service providers, developers, administrators, or technical contractors solely for the purposes of maintenance, monitoring, troubleshooting, security, compliance, or development. Any such access shall be granted only as necessary, shall remain subject to internal controls and oversight, and may be restricted, revoked, or monitored at the Provider’s discretion. The Customer acknowledges that a registration fee, onboarding fee, evaluation fee, or similar access fee must be paid in order to obtain access to NavoTrade Services. Once the Customer has started using the Service, commenced trading activity, accessed the Challenge environment, or otherwise begun the evaluation process, and/or where the Customer has failed to complete the applicable evaluation successfully, the Customer shall not be entitled to any refund of the registration or onboarding fee, except where required by non-waivable law. All payments are final and are made solely for the right to access and participate in the evaluation framework and related Services.

section 1 – Terms of Online Registration

By completing registration, opening an account, purchasing a Service, or otherwise entering into these Terms electronically, the Customer confirms and warrants that the Customer is at least eighteen (18) years old or has reached the age of legal majority in the Customer’s state, province, or country of residence, and that the Customer has full legal capacity to enter into binding agreements. The Customer further confirms that all information provided to the Provider in connection with registration, verification, or purchase is truthful, accurate, complete, and not misleading.

As a condition of access to the Services, the Customer agrees not to use the Website or Services for any unlawful, fraudulent, abusive, deceptive, unauthorized, or prohibited purpose, including but not limited to any activity that violates intellectual property rights, sanctions laws, payment regulations, anti-fraud laws, cybersecurity laws, or other applicable legal requirements. Any breach of these Terms, any misrepresentation during registration, or any unlawful or unauthorized use of the Services shall entitle the Provider to suspend, restrict, or terminate access immediately and without notice.

section 2 – General Conditions

The Provider reserves the unrestricted right to refuse service, reject registrations, suspend access, disable accounts, cancel evaluations, restrict payments, withhold use of the dashboard, or terminate Services for any user at any time, in its sole and reasonable discretion, including but not limited to circumstances involving suspected fraud, abusive conduct, payment disputes, chargebacks, system manipulation, breach of challenge rules, identity inconsistencies, regulatory exposure, or attempts to gain an unfair advantage. Nothing in these Terms shall be interpreted to limit the Provider’s right to take any action it reasonably deems necessary to protect its business, infrastructure, customers, contractual relationships, or legal position, subject always to applicable law.

The Customer acknowledges that data and content submitted through the Website, excluding payment card details where handled through secure payment systems, may be transferred across various networks and may be technically modified for transmission, routing, display, storage, or compliance with device and infrastructure requirements. Payment card information is processed using industry-standard encryption mechanisms during transmission where applicable.

The Customer shall not, without the Provider’s prior express written consent, reproduce, duplicate, copy, sell, resell, sublicense, distribute, exploit, frame, mirror, publish, scrape, or otherwise commercially use any part of the Service, any content made available through the Website, any account area, any software logic, any challenge design, any pricing structure, or any contact made through the Website through which the Services are provided. Headings used in these Terms are inserted solely for convenience and shall not affect the meaning, scope, or interpretation of any provision.

section 3 – Information Accuracy, Completeness, and Timeliness

The Customer acknowledges and accepts that the Website, dashboard, Services, and all associated content are provided on an “as is,” “as available,” and “with all faults” basis. While the Provider makes commercially reasonable efforts to present accurate and current information, the Provider does not warrant or guarantee that all descriptions, metrics, features, prices, rules, system outputs, support content, data displays, status indicators, or technical information will be complete, current, uninterrupted, error-free, or entirely free from omissions, inaccuracies, delays, or defects. The Customer accepts that all technology-based systems are subject to technical limitations, latency, outages, display irregularities, integration issues, and human error.

To the maximum extent permitted by applicable law, the Provider disclaims all warranties and conditions, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, uninterrupted use, satisfactory quality, title, non-infringement, compatibility, and freedom from harmful components, except to the extent expressly stated in a published Provider policy that is legally binding on the Provider.

section 4 – Changes to the Service and Prices

All prices, fees, charges, plans, program conditions, product descriptions, and account offerings are subject to change at any time without prior notice. The Provider reserves the right, at any time and in its sole discretion, to modify, replace, suspend, restrict, or discontinue all or any portion of the Services, the Website, any account package, any pricing model, any challenge type, any feature, any content, or any service component. Such action may be taken for commercial, legal, compliance, technical, operational, security, or strategic reasons. The Provider shall not be liable to the Customer or to any third party for any price adjustment, feature removal, Service modification, suspension, interruption, discontinuance, redesign, or withdrawal of any element of the Services.

section 5 – Products or Services

The Provider reserves the right, but undertakes no obligation, to limit the sale, provision, or availability of any product or Service to any person, entity, jurisdiction, region, or market segment. The Provider may exercise that right on a case-by-case basis or pursuant to general restrictions. The Provider further reserves the right to limit quantities, account sizes, purchase frequencies, challenge allocations, concurrent subscriptions, or other commercial parameters associated with its offerings. All descriptions of products, challenges, or Services, including pricing and features, may be changed at any time without notice and at the sole discretion of the Provider. The Provider may discontinue any Service, plan, or offering at any time. Any offer made on the Website is void where prohibited or restricted by law. The Provider does not warrant that any Service, product, feature, information, or material obtained by the Customer will meet the Customer’s subjective expectations, commercial goals, personal objectives, or anticipated outcomes, nor that any defect, inconsistency, or error within the Services will necessarily be corrected.

section 6 – Account Information and Billing Accuracy

The Provider reserves the right to refuse, review, limit, or cancel any order placed through the Website. In its sole discretion, the Provider may limit or cancel quantities purchased per person, per household, per billing profile, per payment instrument, or per order. These restrictions may apply to orders placed under the same account, using the same credit card or payment method, or associated with the same billing address, shipping address, device fingerprint, IP address, or identity profile. Where practicable, the Provider may attempt to notify the Customer of changes or cancellations by using the contact details supplied at the time of purchase.

The Provider further reserves the right to reject or restrict orders which, in its sole judgment, appear to have been placed by resellers, intermediaries, organized groups, abuse networks, dealers, distributors, or parties acting contrary to the intended consumer use of the Services.

The Customer agrees to provide current, complete, accurate, and verifiable purchase and account information for all transactions conducted through the Website. The Customer agrees to maintain and promptly update all relevant information, including but not limited to name, billing address, residence information, email address, telephone number, payment details, and other relevant account data, so that the Provider may complete transactions, deliver Services, communicate operational notices, and carry out compliance procedures. With respect to withdrawals and payouts, the Customer acknowledges that payment providers may impose transaction-related fees, transfer fees, network fees, settlement costs, banking charges, processor commissions, or similar charges that are external to the Provider’s own pricing structure. Accordingly, for any and all withdrawal requests, a processing fee of up to 3.5% may apply in order to cover payment-provider costs and associated charges, regardless of the withdrawal amount, subject to variation depending on the relevant provider, channel, location, currency, market conditions, or settlement method.

The Provider does not represent that such processing fees will remain constant, nor does it add hidden charges beyond those required by the payment channel in the ordinary course of payout processing. By submitting a withdrawal request, the Customer acknowledges and accepts the possibility of such fees and authorizes their application where applicable.

section 7 – Additional Resources

The Provider may from time to time give the Customer access to optional third-party tools, applications, integrations, plugins, resources, dashboards, widgets, or support services that are not under the Provider’s control. The Customer acknowledges and agrees that such tools are made available on an “as is” and “as available” basis, without warranties, conditions, representations, guarantees, or endorsements of any kind.

The Provider does not monitor, validate, approve, supervise, or assume responsibility for any optional third-party tool unless expressly stated otherwise. The Provider shall have no liability whatsoever arising out of or relating to the Customer’s access to or use of any optional third-party tool or feature. Any use by the Customer of optional tools offered through the Website shall be entirely at the Customer’s own risk and discretion, and the Customer is responsible for reviewing and accepting the applicable terms imposed by the respective third-party providers. The Provider may also introduce new services, resources, content modules, or product features in the future, and unless otherwise stated, such additions shall be governed by these Terms.

section 8 – External Links

Certain content, products, services, interfaces, banners, references, software tools, educational materials, or communications made available through the Services may include materials originating from third parties or may link to websites or platforms that are not affiliated with the Provider. Such third-party links are provided solely for convenience, functionality, integration, or informational purposes.

The Provider is under no obligation to examine, vet, monitor, endorse, verify, or evaluate the content, policies, business practices, legality, security posture, or accuracy of any third-party website, application, product, or service, and the Provider disclaims all liability and responsibility in respect thereof. The Provider shall not be liable for any harm, loss, damage, claim, or adverse consequence arising out of or connected with the Customer’s use of any third-party goods, services, websites, content, software, links, or transactions. The Customer is solely responsible for reviewing the applicable terms, privacy notices, risk disclosures, and policies of any third party prior to engaging in any interaction or transaction with that party. Any complaint, dispute, demand, or inquiry concerning third-party products or services must be directed exclusively to the relevant third party.

section 9 – Comments, Feedback, and Other Submissions from Users

If the Customer submits comments, suggestions, ideas, proposals, testimonials, feedback, reviews, feature requests, or other materials to the Provider, whether online, by email, by support ticket, by social media communication, by postal mail, or otherwise, the Customer agrees that the Provider may, at any time and without restriction, edit, reproduce, copy, publish, adapt, translate, distribute, display, or otherwise use such submissions in any medium and for any lawful purpose, provided that personally identifiable or sensitive account-specific data is handled in accordance with applicable privacy obligations.

The Provider is not obligated to keep any such submissions confidential, to pay compensation in relation to them, or to respond to them. The Provider may, but shall not be obliged to, monitor, review, edit, reject, or remove content that it determines, in its sole discretion, to be unlawful, offensive, defamatory, threatening, abusive, obscene, infringing, misleading, malicious, or otherwise objectionable, or that violates these Terms or the rights of any person. The Customer represents and warrants that any submission made by the Customer shall not violate any right of any third party, including copyright, trademark, privacy, publicity, contractual, proprietary, or other personal rights, and shall not contain defamatory, unlawful, abusive, obscene, fraudulent, or malicious material, including malware, viruses, or code capable of disrupting the operation of the Service or any related system. The Customer shall not use a false email address, impersonate another person, or otherwise mislead the Provider or any third party as to the origin of any submission. The Customer remains solely responsible for all submissions and their accuracy, and the Provider assumes no responsibility or liability for submissions made by the Customer or by any third party.

The Customer and the Provider shall conduct themselves in connection with the Services in a manner consistent with good faith, lawful conduct, and respect for legitimate interests. Any action intended to harm, defame, disrupt, intimidate, extort, disparage, or unlawfully damage the reputation, business, staff, infrastructure, or commercial interests of either party is strictly prohibited. This obligation shall apply during the Customer relationship and, where relevant by nature, after its termination. Violations may result in immediate legal action, injunctive relief, cease-and-desist demands, account closure, and any other remedies available under law.

section 10 – Personal Information

The submission, collection, use, processing, retention, transfer, and protection of personal data through the Website and Services are governed by the Provider’s Privacy Policy, as amended from time to time. By using the Website or Services, the Customer acknowledges that personal information may be processed in accordance with that policy and as otherwise required for the performance of the Services, fraud prevention, security, legal compliance, payment processing, dispute handling, and operational administration.

section 11 – Errors, Inaccuracies, and Omissions

From time to time, information made available on the Website, dashboard, purchase pages, support articles, or within the Services may contain typographical mistakes, inaccuracies, display errors, omissions, inconsistent formatting, outdated descriptions, or technical discrepancies related to products, account types, challenge parameters, rules, prices, promotions, offers, timelines, or Service features. The Provider reserves the right, at any time and without prior notice, including after an order has been submitted or a Service has been accessed, to correct any such issue and to change, update, amend, suspend, or cancel affected content, transactions, or functionality, subject to applicable law. The Provider undertakes no general obligation to update, revise, or clarify information on the Website or in the Services, including pricing information, except where required by law. The absence of a specific update date shall not be interpreted as indicating that all information has been reviewed or refreshed. In the event of discrepancies, anomalies, or irregularities in the Services, including but not limited to account displays, challenge data, transaction histories, payout indicators, feature behavior, platform operations, dashboard calculations, or access conditions, the Customer shall promptly notify the Provider so that the matter may be reviewed and, where appropriate, corrected. The Customer may report issues through the support channels made available by NavoTrade, including live chat and support email at support@navotrade.com. To preserve the integrity of the Service and facilitate timely investigation, the Customer agrees to raise any technical concern related to trades, features, account data, or platform behavior within a reasonable period after occurrence. In the case of concerns connected to NavoTrade CFDs Services, the Customer is expected to report the matter within three (3) weeks of the relevant event, and in the case of NavoTrade Futures Services, within seven (7) calendar days of the relevant event. Delayed reporting may impair the Provider’s ability to verify the matter and may therefore limit the Customer’s ability to seek any operational correction.

section 12 – Restricted Uses

The Customer is prohibited from using the Website, dashboard, Services, content, infrastructure, communications tools, or any related component for any unlawful, abusive, deceptive, or prohibited purpose. Without limitation, prohibited uses include: using the Services in violation of any law, rule, sanction, or regulation; soliciting others to perform unlawful acts; infringing the intellectual property rights of the Provider or any third party; harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against any person; submitting false, forged, manipulated, or misleading information; transmitting viruses, worms, malware, spyware, destructive code, or harmful scripts; probing, scanning, or testing the vulnerability of any system; attempting unauthorized access to systems or accounts; interfering with the proper functioning of the Services; or using bots, scraping tools, automation systems, scripts, or exploitative software to interact with the Website, dashboard, or Services, save only to the extent that approved trading systems or Expert Advisors are expressly allowed within the permitted trading environment and in compliance with the Provider’s rules. The Provider reserves the right to investigate any suspected prohibited use and to suspend or terminate the Customer’s access to the Website and Services immediately for any breach or suspected breach of this section.

The Customer further acknowledges that NavoTrade does not offer its products or Services via card-based payment methods, including MasterCard, Visa, JCB, AMEX, or similar card channels, to countries or regions subject to sanctions, export controls, payment restrictions, or other prohibitions arising under United States law, United Nations sanctions, or other relevant legal regimes. Such restrictions may include, without limitation and as updated from time to time, Russia, Myanmar (Burma), Iran, Sudan, Syria, North Korea, Afghanistan, Belarus, Cuba, Libya, Somalia, South Sudan, Yemen, and other restricted or high-risk jurisdictions, as well as any additional countries or persons identified under applicable sanctions frameworks. NavoTrade may enforce such restrictions through payment-provider controls, KYC procedures, IP and device screening, risk scoring, geo-blocking, screening databases, or other compliance mechanisms. In addition, the Provider reserves the right to refuse Services to nationals, residents, or persons located in any jurisdiction it considers restricted, high-risk, commercially impractical, or non-compliant from a legal, sanctions, fraud, or operational perspective, including Bangladesh where applicable under the Provider’s then-current policy.

section 13 – Limitation of Liability; Disclaimer of Warranties

The Provider does not represent, warrant, or guarantee that the Customer’s use of the Services will be uninterrupted, secure, timely, accurate, profitable, complete, or free from latency, delay, malfunction, interruption, defect, or error. The Provider does not warrant that any result, metric, record, output, transaction status, dashboard display, or operational response obtained through the Service will be accurate, reliable, complete, current, or suitable for any intended purpose. The Customer acknowledges that the Provider may remove, suspend, or discontinue access to all or part of the Services for indefinite periods, temporarily or permanently, with or without notice. The Customer expressly agrees that use of, or inability to use, the Services is entirely at the Customer’s sole risk. The Services and all products and functionalities delivered to the Customer through the Provider are provided on an “as is” and “as available” basis, without representations, warranties, or conditions of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, non-infringement, or compatibility. The Provider is not a broker, dealer, fiduciary, financial adviser, investment manager, custodian, or regulated intermediary, and owes no duty of care beyond the provision of the contractual Service as expressly described by the Provider.

To the fullest extent permitted by applicable law, in no event shall the Provider, nor its directors, officers, members, shareholders, employees, affiliates, agents, contractors, interns, suppliers, licensors, payment processors, service providers, or subcontractors, be liable for any injury, claim, loss, damage, liability, cost, or expense of any kind, including but not limited to lost profits, lost opportunities, lost revenues, lost savings, loss of data, loss of goodwill, business interruption, replacement costs, indirect losses, incidental losses, punitive damages, exemplary damages, special damages, or consequential damages, whether based in contract, tort, negligence, strict liability, statutory claim, restitution, or otherwise, arising from or in connection with the Customer’s use of the Services, inability to use the Services, use of any product procured through the Services, reliance on any content, any transmission made through the Services, any error or omission in the Services, any outage, any decision taken by the Provider in good-faith enforcement of its rules, or any loss or damage incurred as a result of the use of content or products made available through the Services, even if the Provider has been advised of the possibility of such damages, except to the extent such limitation is prohibited by law or arises from gross negligence or willful misconduct where such standard cannot legally be excluded. Because certain jurisdictions do not permit the exclusion or limitation of liability for incidental or consequential damages, parts of the foregoing limitation may not apply in full to certain Customers, in which case the Provider’s liability shall be limited to the maximum extent permitted by applicable law.

section 14 – Indemnification

The Customer agrees to indemnify, defend, and hold harmless the Provider and its parent, affiliates, subsidiaries, associated entities, directors, officers, employees, representatives, agents, contractors, licensors, suppliers, service providers, subcontractors, successors, and assigns from and against any and all claims, actions, proceedings, losses, damages, liabilities, judgments, costs, and expenses, including reasonable attorneys’ fees and legal costs, arising out of or related to the Customer’s breach of these Terms, misuse of the Services, violation of any law or regulation, infringement of any right of a third party, submission of false or misleading information, abusive conduct, payment dispute, chargeback activity, sanctions exposure, or any act or omission attributable to the Customer in connection with the Website or Services.

section 15 – Severability

If any provision of these Terms is found by a court or competent authority to be unlawful, void, invalid, or unenforceable, that provision shall nevertheless be enforced to the maximum extent permissible, or if not possible, shall be deemed severed only to the extent necessary, and such invalidity or unenforceability shall not affect the validity, legality, or enforceability of the remaining provisions, all of which shall remain in full force and effect.

section 16 – Termination

These Terms shall remain in effect unless and until terminated by either the Customer or the Provider. The Customer may terminate this contractual relationship at any time by ceasing use of the Services and notifying the Provider that the Customer no longer wishes to maintain the relationship, provided that such termination shall not affect obligations accrued before termination, including payment obligations, compliance obligations, dispute obligations, intellectual property restrictions, or liability provisions which by their nature survive termination. The Provider may terminate, suspend, or restrict this Agreement or the Customer’s access to the Services at any time, immediately and without prior notice, if the Provider determines, in its sole discretion, that the Customer has failed to comply with any provision of these Terms, has engaged in abuse or misconduct, has presented legal or operational risk, has opened payment disputes, or has otherwise acted inconsistently with the intended use of the Services. Upon termination, the Customer shall remain liable for all amounts due up to and including the date of termination, and the Provider may deny continued access to the Website, dashboard, account, payouts, or any other aspect of the Services, subject to applicable refund rules and mandatory law.

section 17 – Entire Agreement

The failure of the Provider to exercise or enforce any right, remedy, or provision of these Terms shall not constitute a waiver of such right, remedy, or provision. Any waiver by the Provider shall be effective only if made expressly in writing and signed by an authorized representative. These Terms, together with any policies, challenge rules, operating procedures, FAQs to the extent contractually binding, notices, and other documents posted by the Provider on the Website or otherwise incorporated by reference, constitute the entire and exclusive agreement between the Customer and the Provider regarding the Customer’s use of the Services and supersede all prior or contemporaneous agreements, communications, negotiations, understandings, or proposals, whether oral or written, relating to the same subject matter, including prior versions of these Terms. Any ambiguity in the interpretation of these Terms shall not automatically be construed against the drafting party. This principle shall not, however, operate to deprive the Customer of any mandatory consumer rights that cannot lawfully be waived by contract.

section 18 – Governing Law

These Terms and any separate agreements pursuant to which the Provider supplies Services to the Customer shall be governed by, construed, and interpreted in accordance with the laws applicable to TREDONA LLC in the United States of America, without prejudice to any mandatory consumer protection rights which may apply under non-excludable law. To the extent a governing-law clause must identify the Provider’s legal base, the controlling legal entity under these Terms is TREDONA LLC, New Mexico LLC No. 008040497, EIN 30-1453354.

section 19 – Local Law

The Customer is solely responsible for understanding and complying with all laws, regulations, restrictions, and compliance obligations applicable in the Customer’s country, state, province, or place of residence in connection with the use of the Services. The Provider makes no representation that the Services are appropriate, lawful, or available in every jurisdiction. The Customer acknowledges that participation in the Services is undertaken voluntarily, at the Customer’s own risk, and under the Customer’s own legal responsibility. By using the Services, the Customer confirms that the Customer is over eighteen (18) years of age and accepts that the Provider shall not be responsible for any action taken by the Customer in violation of local law. Any such violation shall remain solely and exclusively the responsibility of the Customer.

section 20 – Changes to Terms of Service

The Provider reserves the right to amend, revise, supplement, restate, or replace these Terms at any time and in its sole discretion. Any such changes may be communicated through the Website, dashboard notices, account messages, electronic mail, or by posting the revised Terms on the relevant page. The Customer is responsible for reviewing the Terms periodically to remain informed of any revisions. By continuing to access or use the Services after the revised Terms have been posted or otherwise communicated, the Customer agrees to be bound by the updated version. The Customer acknowledges that these Terms are subject to change and that it is the Customer’s responsibility to review and understand the current version before using the Services, entering a Challenge, or making any purchase.

section 21 – Contact Information

Questions about these Terms and Conditions, legal notices, account-related issues, compliance requests, and support inquiries may be directed to the Provider using the following contact details:

TREDONA LLC

8206 Louisiana Blvd NE Albuquerque, NM 87113 United States of America

Phone: +1 251 384 4421

Email: support@navotrade.com